How long does a typical project take?
Every project is unique, but most websites and branding projects are completed within 4–8 weeks, while social media management and content creation can begin within just a few days of onboarding. We’ll create a clear timeline during kickoff so you always know what to expect and when deliverables will be ready.
Do I own everything after the project is complete?
Yes — once your project is completed and paid in full, you have full ownership of all creative assets, including your website, mobile app, social media content, branding files, and copywriting. Unlike some agencies, we don’t hold anything hostage — your brand should always belong to you.
What if I already work with another agency or freelancer?
That’s no problem at all. Our team can seamlessly collaborate with other agencies, freelancers, or internal marketing teams. We’re used to stepping into ongoing projects or working alongside partners to fill in gaps, scale campaigns, or provide specialized expertise where you need it most.
How much does it cost to work with Ethos?
Our pricing depends on the specific service, scope of work, and long-term goals. For example, a custom website build will be priced differently than a monthly social media package. We provide transparent proposals with no hidden fees so you know exactly what’s included before we begin.
Do you offer ongoing support after launch?
Yes — we provide continuous support through hosting, website maintenance, security monitoring, performance optimization, and ongoing content and social media management. Many clients choose to partner with us long-term so they always have a team keeping their digital presence running smoothly.
What if my brand already has a website or app?
If you already have a website or mobile app, we can perform a full audit to identify what’s working and where improvements can be made. From refreshing the design and optimizing user experience to rebuilding from the ground up, we’ll ensure your digital platform reflects your brand and supports business growth.
Can your team create copywriting and content for my site or app?
Absolutely. Our team handles copywriting, photography, video, and graphics to make sure your website or app doesn’t just look great but also communicates your message clearly. We craft content designed to engage your audience, improve SEO, and increase conversions.
Can Ethos host and manage my website or app?
Yes. We offer secure hosting, proactive management, regular updates, and ongoing support so your site or app stays online, fast, and protected. We also handle backups, bug fixes, and updates so you don’t have to worry about the technical side of things.
What platforms do you work on?
For websites, we specialize in Webflow, WordPress, and Shopify, which allow us to build scalable, modern sites for both service-based businesses and e-commerce. For mobile apps, we develop for iOS, Android, and cross-platform systems, making sure your brand is accessible wherever your audience is.
Can you integrate third-party software?
Definitely. We can integrate CRM systems, e-commerce tools, booking platforms, AI chatbots, analytics tools, and more. Whether you need your app or website connected to marketing automation or internal business tools, we ensure everything works seamlessly together.
Do I have to create content myself?
Not at all — our team handles strategy, content production, and posting from start to finish. From writing captions to shooting videos, we take care of everything so you can focus on running your business while still growing your online presence.
How often will you post on my social media?
Posting frequency depends on your goals, audience, and platform. Most clients see the best results with 3–5 high-quality posts per week. We’ll create a tailored content calendar that keeps your accounts consistent and engaging without overwhelming your audience.
What platforms do you manage?
We manage all major platforms, including Instagram, Facebook, TikTok, LinkedIn, and YouTube. Our goal is to position your brand where your customers are most active and ensure your content is tailored to each platform’s best practices.
Can I reuse the content you create on other platforms?
Yes — every photo, video, and design we create is yours to use across any marketing channel. You can use our content in ads, email campaigns, websites, or print materials, giving you a full library of professional assets.
Will I get to approve content before it’s posted?
Yes. We create monthly content calendars for client approval so you can review, edit, or approve posts before they go live. This ensures your brand voice stays consistent while saving you time.
What’s included in a branding package?
Our branding packages typically include logo design, typography, color palettes, and a complete style guide. This ensures every touchpoint of your business — from social media to packaging — looks consistent and professional.
Do you do rebrands, or just new brands?
We do both. Whether you’re launching a new company and need a brand identity from scratch or updating an outdated brand to connect better with today’s audience, we’ll create a look and feel that stands out.
Will I get different logo variations?
Yes — we provide multiple logo variations such as full logo, wordmark, icon-only, black & white, and transparent files. This gives you the flexibility to use your branding across digital, print, and promotional materials.
Can you design brand materials like business cards or packaging?
Absolutely. Beyond digital branding, we design business cards, brochures, signage, packaging, and more. We ensure your brand translates seamlessly across physical and digital experiences.
How do I know my brand will stand out?
Before we design, we research your industry, competitors, and target audience to build a unique brand identity. By combining strategy with creative design, we create a brand that not only looks great but also resonates with your customers.